Why should I buy from you instead of someplace else? : Customer Support

Customer Service:

Most of our staff have been with us 5 years or more, so we have love of the University and Institutional knowledge to go along with our product knowledge.

Service Department:

Loaner Computer while your's is being repaired (for a cost) – for Students, Faculty, and Staff Only
Free Phone loaner while your's is being repaired – for students only
Free Loaner Computer for CAV program participants
Free Data transfer with the purchase of a new computer from Cavalier Computers
An average of 3 business day service turnaround
Ability to see the status of your repair online via our online portal

Payroll Deduction and Student Charge:

We offer a robust Payroll Deduction program for UVa faculty and staff, which allows you to make purchases and have the payments taken out of the course of one year at zero percent interest.
We offer students to pay via our Student Charge program, which allows them to make purchases now and pay for it later.

Programs to Support the Universities Mission

Basing its retailing practices on the sound business and ethical principles articulated by the University and the Campus Computer Retailers Alliance, Cavalier Computers aims to meet all of its operating expenses and those associated with its capital projects. It is also the goal of the Cavalier Computer Bookstore to contribute annually to AccessUVa, student programming, and student organizations’ philanthropic works all of which materially support student and academic life at the University.

CAV Program

Competitive Pricing:

We offer academic pricing on all eligible products.
The price we show already includes any discounts that are available for that product.
We price match when we are able to.

Multiple Delivery Options:

Why should I buy from you instead of someplace else? Print