Customer Support

Apple announced on June 24, 2022, their Back to School promotion. What you will see at Apple owned stores and on their website will be a promotion for a gift of up to $150.  This promotion is different from what they have announced for the Apple Campus stores, of which we are one.  The Apple Campus Store promotion is to purchase an eligible Mac with AirPods and get $129 off the cost of the AirPods. This promotion runs from June 24, 2022, thru September 26. 2022.  Only eligible macs purchased during this time are able to take advantage of the promotion as per Apple's terms and conditions. Terms and Conditions are below:

Back to School/Higher Education Offer 2022
Terms and Conditions
Qualified Purchasers receive Promotion Savings when purchasing an Eligible Product with a pair
of AirPods with Charging Case without extra cost. Qualified Purchasers have the option to
upgrade the Promotion Product to AirPods 3rd Generation or AirPods Pro at an Additional Upgrade
Cost. This offer is subject to the terms and conditions herein and capitalized terms are as defined
below.
Promotion Period: The promotion begins on June 24, 2022 and ends on September 26,
2022 (the !Promotion Period”) in the United States (!Qualified Country”). The Promotion
Period may be changed, terminated or extended at any time without prior notice.
Qualifying Locations: Apple Authorized Campus Stores (a “Qualifying Location”). Eligible
Products and Promotion Products (as defined below) must be purchased from a Qualifying
Location in the Qualified Country. Only purchases and deliveries within the same Qualified
Country are eligible. Orders of Eligible Products and Promotion Products from a Qualifying
Location that are placed during the Promotion Period, and ship after the end of the
Promotion Period are eligible to receive Promotion Savings.
THE OFFER: Qualified Purchasers who purchase an Eligible Product and a Promotion Product
within a single transaction during the Promotion Period will receive Promotion Savings on the
combined purchase as outlined below. Promotion Savings are applied to the Eligible Product
instantly at the time of purchase which is equal to the cost of the AirPods (the “Promotion
Product”). Customers will be charged for all items in their cart, including the Promotion Product.
The Promotion Product is not a !gift.” This offer expires when the purchase transaction is
complete. Refurbished products and open box returns sold !as is” are not eligible for this offer.

QUALIFIED PURCHASERS: Those eligible for this promotion include faculty, staff, students, and
parents as follows (each a Qualified Purchaser”):
Higher Education - Faculty and staff of Higher Education institutions in the Qualified Country
and students attending or accepted into a Higher Education institution in the United States are
eligible. Purchases from the Apple Store for Education by individuals are not for institutional
purchase or resale.
Higher Education Parents - Parents purchasing on behalf of their child, who is a student
currently attending or accepted into a public or private Higher Education institution in the Qualified
Country are eligible.
PROCEDURES RELATED TO PRODUCT RETURNS AND EXCHANGES: Returns and
exchanges are subject to the policy of the Qualifying Location where the purchase was made. If
an Eligible Product is returned or is exchanged for an ineligible product, the Promotion Product
must also be returned in its original packaging or the Promotion Savings will be deducted from
the amount of the return or exchange, as applicable, and any remaining difference will be charged
to the Qualified Purchaser. If a Promotion Product is exchanged for another Promotion Product
where the full retail value of the desired product exceeds the original Promotion Savings, the
Qualified Purchaser will be responsible for payment of the difference. If a Promotion Product is
exchanged for another Promotion Product where the full retail value of the desired product is less
than the original Promotion Savings, the Qualified Purchaser will not receive credit for the
difference. Eligible Products or Promotion Products purchased at an Apple Authorized Campus
Store must be returned or exchanged at the same Apple Authorized Campus Store, subject to
such store"s policies and procedures.
PROMOTION RESTRICTIONS: This offer is valid only during the Promotion Period while supplies
last. Eligible Products and Promotion Products are subject to availability. Apple may end this offer
at any time, for any reason. For eligible Mac purchases, only one (1) Promotion Product per
Qualified Purchaser may be obtained during this promotion. For eligible iPad purchases, only one
(1) Promotion Product per Qualified Purchaser may be obtained during this promotion. You must
demonstrate that you meet the Qualified Purchaser requirements prior to your purchase. Public
entities, government entities, nonprofit organizations, educational institutions, enterprise
purchasers, and business purchasers do not qualify. Apple reserves the right to cancel purchases
made by such purchasers. With respect to all Qualified Locations other than an Apple Authorized
Campus Store, if Apple determines that you participated in this promotion but were not a Qualified
Purchaser, Apple will charge the amount of the Promotion Savings received.
OTHER RESTRICTIONS: This offer is void where prohibited or restricted by law. Additional
restrictions may apply to purchases made at Apple Authorized Campus Stores. This offer may be
combined with other Apple promotions that are directed to individual end-user customers and
offered during the same Promotion Period in the Qualifying Locations, subject to the terms,
conditions, and limitations applicable to this promotion and such other Apple promotion(s). Apple
is not responsible for any loss, destruction, or theft of your Eligible Product or Promotion Product.

Apple may use any information provided in accordance with its privacy policy at
www.apple.com/privacy.
© 2022 Apple Inc. All rights reserved. Apple and the Apple logo are trademarks of Apple Inc.,
registered in the U.S. and other countries. All other marks appearing within this message are
owned by Apple Inc. or may be trademarks of their respective companies.